Terms of service

Updated 2026-09-29

1. The service and who provides it

izikit (izikit.site) is a service for restaurants and cafés to build their website, menu and online ordering. It is provided by Nooa Lab Oy (business ID 3094082-9, Saniaistie 16 H, 00730 Helsinki, info@nooalab.fi).

These terms apply to the user of the service: the restaurant, or a person acting on its behalf. By signing up and using the service you accept these terms on behalf of the restaurant.

2. Account and sign-in

You sign in with a one-time code sent to your email. You are responsible for keeping that email address under your control, and for actions taken while signed in.

3. Content

The restaurant is responsible for what it publishes: details, prices, allergens, photos and texts. Content must not infringe the rights of others or be unlawful or misleading.

You allow us to store, technically adapt (for example resize images) and publish the content as far as needed to provide the service. We may remove content that breaks these terms.

AI-assisted menu import is a helper: check imported details, especially prices and allergens, before publishing.

4. Online orders

An order placed on the order page is a sale between the restaurant and its customer. The restaurant is responsible for the products, prices, fulfilment, complaints and consumer protection. We pass the order to the restaurant and are not a party to the sale.

The restaurant decides when ordering is open and accepts or rejects orders. It should handle incoming orders without delay.

5. Online payments (Stripe)

Online payments are handled by Stripe. The restaurant opens its own Stripe account through the service and accepts Stripe's terms (the Stripe Connected Account Agreement and the Stripe Services Agreement). Stripe verifies the restaurant and its representative.

Payments go straight to the restaurant's Stripe account. We never receive or hold customers' money. Stripe's fees are charged to the restaurant according to Stripe's pricing. Refunds, chargebacks and disputes are between the restaurant and Stripe.

When the restaurant rejects an order that was paid online, the service refunds the payment to the customer automatically.

6. Prices

Websites are free. Any paid add-ons are agreed separately and their prices are shown before you turn them on. We announce pricing changes at least 30 days in advance.

7. Availability and liability

We aim to keep the service available at all times but do not guarantee uninterrupted operation. Published sites keep working even while the dashboard or order handling is under maintenance.

The service is provided as is. To the extent permitted by mandatory law, our liability is limited to direct damages, up to the amount the restaurant paid us in the preceding 12 months. We are not liable for indirect damages such as lost sales.

8. Privacy

How we handle personal data is described in the privacy policy. For customers' order data, the restaurant is the controller and we process the data on its behalf.

9. Changes and termination

We may change these terms. We announce material changes by email at least 30 days in advance. You can stop using the service at any time and ask us to delete your data at info@nooalab.fi. We may close an account that is used against these terms.

10. Governing law

These terms are governed by Finnish law. Disputes are settled first by negotiation, otherwise in the Helsinki District Court.